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ELIGIBILITY CRITERIA:

• Good knowledge in standards of food safety & quality management systems (FSSC/ BRC/ HACCP/ ISO etc.). Qualified as lead auditor/ working as internal auditor of one of systems mentioned.
• Promotion/Transfer policy guidelines apply

BUSINESS RESPONSIBILITIES:

• Manage & supervise METRO in-store QA activities ensuring process complying with METRO standards and local regulations, carry out statistical reporting, analysis and improve the compliance
• Check & strengthen the implementation of FSSC 22000 standard, Halal Standard and METRO Corporate Standards in store, act as a Food Safety Team Leader.
• Assurance of statutory and regulatory requirements under the domain of QA through coordination with relevant stake holders.
• Coordinate with the QA, Operations, Buying Department, Authority Agencies , other relevant people to plan and conduct training on food safety, quality & legality aspects
• Implementation of product monitoring program and labelling system
• Establish the relevant SOP/WI to ensure the compliance with company standards and national regulations
• Reduce losses due to quality issues in store in collaboration with operations & QA team by improving practices
• Handle customer complaint/ quality incident / crisis management: follow up and participate the process (crisis identification, customer complaint, product returned, product recall …) when being requested.
• Develop & implement the system for document & data control
• Conduct supplier development activities

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